Refund & Return Policy

Thank you for shopping with Trend Nest Cart Shop.

We want you to be satisfied with your purchase. This Refund & Return Policy explains when returns, exchanges, and refunds may be available.

1. Return Period

You may request a return within [30 days] of the date your order was delivered, unless a different return period is stated on the product page.

Items must generally be returned within the applicable return period.

2. Return Eligibility

To be eligible for a return, an item generally must:

  • Be unused or in its original condition

  • Be returned with original packaging, where applicable

  • Include accessories and documentation that were included with the order

  • Not be excluded under the exceptions below

Some products may have different return requirements.

3. Non-Returnable Items

Unless otherwise required by applicable law, certain items may not be eligible for return, including:

  • Personalized or customized products

  • Digital products

  • Gift cards

  • Items marked as final sale

  • Products that cannot reasonably be returned for health, safety, or hygiene reasons after opening

Any product-specific return restrictions will be disclosed where applicable.

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as reasonably possible.

Please provide:

  • Your order number

  • A description of the issue

  • Photographs or other evidence when appropriate

We will review the issue and, where appropriate, provide a replacement, refund, or other remedy.

5. How to Request a Return

Before sending an item back, contact us at:

[Your Customer Service Email]

Please include your order number and the reason for the return.

Do not send a return to an address obtained from an old order, shipping label, or other source unless we have provided return instructions.

6. Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable law, [the customer is responsible for return shipping costs / Trend Nest Cart Shop provides a prepaid return label].

The applicable return-shipping responsibility will be communicated when your return is approved.

7. Refunds

Once we receive and inspect an eligible returned item, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method.

Depending on your payment provider, it may take additional business days for the refund to appear in your account.

8. Partial Refunds

In appropriate circumstances, we may issue a partial refund for an item that is returned with damage, missing components, or signs of use that reduce its value, to the extent permitted by applicable law.

9. Exchanges

If you need to exchange an item, contact us before returning it.

Exchanges may be subject to product availability.

10. Late or Missing Refunds

If you have been notified that a refund was issued but have not received it, first check your payment account and contact your payment provider.

If the refund still does not appear, contact us at [Your Customer Service Email].

11. Changes to This Policy

We may update this Refund & Return Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions regarding returns or refunds:

Trend Nest Cart Shop
Email: trendnestcartshop@gmail.com